Shipping & Returns
Shipping Policy
We ship all orders through Canada Post using current rates based on the weight of your fabric selections. Shipping costs are calculated at checkout and reflect the most accurate, up-to-date pricing available. All packages are carefully prepared to ensure your fabric arrives in excellent condition. Once your order is processed, you’ll receive a tracking number so you can follow its journey right to your doorstep.
Return & Exchange Policy
We want you to love your new fabric order! If you have received an incorrect item or there is a mistake in your order, please email us at agnesandmaudecreative@gmail.com, and we will make things right.
ALL SALES ARE FINAL. Once an order has been placed and the fabric has been cut, we cannot accept refunds or exchanges for other products in the store.
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If you cancel an order before it has been shipped, we charge a 10% restocking fee to cover the costs we have already had to pay to process your payments and the costs associated with preparing an order that is then not shipped.